Business Tools
VTIC has a range of business tools and links to information that can assist you to operate and manage your tourism business more efficiently and improve your service delivery and profitability. If you are a VTIC member please go to the members section of this website to access various tools and templates.
- Business Insurance
- List your event
- Tourism Jobs
- Fact Sheets
- Crisis Management Tools
- Order the CD-ROM Tool Kit for Licensed Tour Operators
- Frequently Asked Questions
- Tourism Excellence - Tourism Excellence has been designed to help tourism businesses and destinations get the best from their workforce, deliver the best possible visitor experience, grow tourism by working together, and ensure a sustainable industry.
- ATDW's Tourism e-Kit - The Tourism e-kit is designed to assist tourism operators to make the most of opportunities the internet provides.
Accreditation Programs
Because there are few barriers to starting up a business in the tourism industry it is essential for the industry to have a benchmarking tool. Accreditation ensures that a commitment to professionalism and good business practice is applied. Accreditation is essentially a set of standards that have been established by and for the tourism industry covering good business practice and customer service. This means when you visit an accredited tourism business you are entitled to expect professional service in a well-managed and safe environment.
The Australian Tourism Accreditation Program (ATAP) is a national online business development program based on Quality Assurance principles.
T-QUAL Accreditation is the new national tourism accreditation framework, identifiable by a national accreditation symbol of quality, the T-QUAL Tick. T-QUAL Accreditation was developed by government and industry to promote quality experiences for tourism consumers by recognising sustainable and capable tourism businesses and operators nationally.
The T-QUAL Tick identifies the tourism businesses and operators in Australia that have been endorsed as meeting the quality standards of T-QUAL Accreditation and provides one national symbol for consumers to be able to recognise quality products and services easily.
Accreditation programs will continue to operate as independent accreditation programs, however they, along with their operators, will be able to co-brand with the T-QUAL Tick and be able to take advantage of the increased exposure and recognition through T-QUAL Accreditation.
T-QUAL Accreditation is administered by the Tourism Quality Council of Australia (TQCA) under the National Long-Term Tourism Strategy.
Tourism Australia is responsible for developing and implementing the T-QUAL Accreditation marketing strategy.
The Department of Resources, Energy and Tourism is responsible for policy, development and administration of T-QUAL Accreditation and for providing secretariat support for the TQCA.
