• Victoria Tourism Industry Council (VTIC)
  • fb_icon
  • li_icon
  • tw_icon
  • yt_icon

Creating positive experiences

30 /06/ 2016 Comments are Closed

Sharing stories is a key part of our industry and I wanted to convey this particular story as it demonstrates how our industry bands together in difficult circumstances.

A few weeks back, there was an unfortunate road incident on Phillip Island, temporarily blocking access to and from the Island.

At the time this incident unfolded, the Penguin Parade had closed, and several tour operators faced being stuck on the Island, delaying visitors’ return trip to Melbourne.

As conveyed to me by Bunyip Tours, a newish restaurant at Newhaven, Cape Kitchen, stepped in, opening their doors until the early hours of the morning, providing food and drinks, and a warm, safe place for visitors to wait until the roads were cleared.

The visitors and tour operators were most appreciative, and Victoria avoided a bad rap, for the unavoidable effects of this incident.

I know that there are many stories like this, however I just wanted to highlight this nice work from the Cape Kitchen team, and positive result for Team Victoria. Well done guys, and thanks for sharing this story George J!

It’s always great to get out and about, and I had the pleasure of speaking at several industry events this month. Importantly, when I sneak previewed the themes from VTIC’s Tourism Industry policy agenda, they resonated well with operators from a range of sectors.

You can always learn about the latest VTIC’s activities during the month by following us on social media. Following our announcement regarding Jeremy Johnson’s retirement as Chair, it was wonderful to have so many industry players recognise his contribution through these channels.

Finally, if you haven’t already registered for the Victorian Tourism Conference, Bendigo… please secure your place. It’s a cracking program, and I’m really looking forward to seeing you there!

Chief Executive, Dianne Smith

Mike Hamilton

About the Author

Mike Hamilton

Michael Hamilton looks after special projects here at VTIC HQ, including leading the RACV Victorian Tourism Awards Program. Originally from South Australia, Mike has more than 15 years’ experience in the tourism industry. His career has been very hands-on, overseeing busy visitor information centres, major visitor attractions and delivering tourism marketing for both local and state governments. Learn more about Mike >

Events

february

28feb9:00 am3:00 pm2018 VTIC Visitor Economy Forum & Tourism Australia Industry Briefing9:00 am - 3:00 pm Melbourne Convention and Exhibition Centre

march

07mar5:30 pm7:30 pmVTIC 2018 Mixer Series - March Tourism Networking EventConnect and reconnect at our monthly mixers5:30 pm - 7:30 pm Novotel Melbourne St Kilda

15mar9:30 am5:30 pmTourism Australia's Destination Australia Conference 20189:30 am - 5:30 pm The Glasshouse

15mar5:45 pm7:30 pmVictorian Chamber presents: Business After Dark5:45 pm - 7:30 pm Roc's Bar

19mar9:00 am11:00 amDestination Melbourne presents: Tapping into Tourism9:00 am - 11:00 am Willis Room, Whitehorse Civic Centre

21mar10:30 am11:30 amVTIC Webinar Series: PR for Tourism Businesses - Telling your storiesImproving the world, one webinar at a time!10:30 am - 11:30 am

23mar7:45 am10:00 amVictorian Chamber presents: Grand Prix Breakfast7:45 am - 10:00 am Albert Park

april

04apr5:30 pm7:30 pmVTIC 2018 Mixer Series - April Tourism Networking EventConnect and reconnect at our monthly mixers5:30 pm - 7:30 pm Mercure Melbourne Treasury Gardens

18apr10:30 am11:30 amVTIC Webinar Series - Risk Management 101Improving the world, one webinar at a time!10:30 am - 11:30 am

may

02may5:30 pm7:30 pmVTIC 2018 Mixer Series - May Tourism Networking EventConnect and reconnect at our monthly mixers5:30 pm - 7:30 pm Mercure Melbourne Treasury Gardens

31may9:00 am5:00 pmDestination Melbourne presents: Melbourne LIVE9:00 am - 5:00 pm Arts Centre Melbourne - The Pavilion

july

30jul(jul 30)8:00 am31(jul 31)3:30 pmVictorian Tourism Conference 2018SAVE THE DATE8:00 am - 3:30 pm (31) RACV Cape Schanck Resort

X