• Victoria Tourism Industry Council (VTIC)
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Don’t let peak periods lead to peak stress levels

30 /01/ 2013 Comments are Closed

While most workers have taken time off to relax and recuperate over the holiday period, tourism operators have been hard at work providing experiences to holiday makers across Victoria. Peak periods of trade often bring about long hours under intense conditions. Because of this, consideration must be given to a condition called ‘burnout’, characterised by emotional, mental and physical exhaustion caused by excessive and prolonged stress.

Burnout is a preventable issue that WorkSafe Australia believes is costing businesses $20 billion per year. The condition can have disastrous effects on companies, home lives and relationships, impacting mostly on high achieving workers. Director of beatingburnout.com.au Robyn McNeill says she nearly lost her family and her life to burnout when she was struggling to maintain a high pressure management job. “You start to lose clarity of thinking, the ability to make good decisions or to be creative; your physical and mental health are  in decline. You need to identify what is going on and take action early,” McNeill told News.com.au.

The ultimate way to prevent burnout is to stop the demands of work extending beyond what you feel you’re capable of achieving. This is a hard balancing act but one that can be assisted by stress education, time management, open communication, good sleep patterns and healthy de-stress activities such as exercise.

Giving workers the opportunity to have a health assessment may be just what they need to reinforce and reset healthy habits for a strong performing year. More than half a million Victorian workers have participated in a WorkHealth check since 2009 and, alarmingly, more than half were advised to see their doctor within one month to discuss at least one health issue. These included high blood glucose, cholesterol and blood pressure, which significantly elevate the development of type two diabetes and heart disease. There is a real need to build health literacy among Victorian workers whose diet and exercise habits are among some of the worst in Australia.

Confidential and convenient, WorkHealth checks provide practical tips on maintaining good health to improve quality of life and work performance. Now, with the addition of a telephone-based health coaching service for high risk workers, the program meets world standards in best practice.

The WorkHealth Coach service aims to support individuals to quit smoking, make better food choices, improve exercise habits and manage stress levels.

To find out more about WorkHealth services and resources please contact the VECCI WorkHealth team by phoning 03 8662 5326.


About the Author


The voice of the Victorian tourism industry, representing key industry associations, operators and government agencies.



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