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PLEASE NOTE THIS WEBINAR WILL BEGIN AT 12NOON, not 10.30am as previously advised.

Calling all members of the tourism and hospitality industry – do you want better insight into what your customers are loving and loathing? Want to ensure that the raving reviews keep rolling in?

ReviewPro is the world-leader in gathering, deciphering and presenting meaningful Guest Intelligence data, enabling you to gain a deeper understanding of your businesses reputation performance. ReviewPro provides insights to increase your guest satisfaction, collating your rankings across over 200 reputable review sites/OTAs.

Join VTIC on 20 February for our first webinar in 2019, featuring special guest, Sales Director of ReviewPro, Avril Carter, and learn how to upgrade the guest experience and keep your customers coming back for more!

Stay ‘in tune’ with your customer by tuning into this FREE webinar on Wednesday 20 February.

As 2019 kicks into gear, share in the insights from our new Tourism Minister, State and National industry leaders and key stakeholders.

Join VTIC and Tourism Australia for our annual Visitor Economy Forum and Tourism Australia Industry Briefing on Tuesday 26 February 2019.

VTIC will present our new three-year strategic direction, and key partners will be providing updates and insights into their activities for the coming year.

Our event this year will be the first official address to the industry by the Hon. Martin Pakula MP, Minister for Tourism, Sport and Major Events.

This forum is an important start to each new year and is a not-to-be-missed event for industry to gather early insights and learnings to support your efforts.

Agenda

VTIC Visitor Economy Forum

8.30am Registration
9.15am Welcome
The Hon. Martin Pakula MP
VTIC Update and launch of three-year strategic plan– Felicia Mariani, Chief Executive, VTIC
Launch of the School for the Visitor Economy– Peter Dawkins AO, Vice-Chancellor, Victoria University
Visit Victoria update– Peter Bingeman, Chief Executive Officer, Visit Victoria

12.15pm Lunch

Tourism Australia Industry Briefing
1pm Tourism Australia’s global market strategy and creative direction– John O’Sullivan, Managing Director, Tourism Australia
The value of business and industry events– Penny Lion, Executive General Manager Events, Tourism Australia
Support and resources for tourism businesses– Kristy Carstairs, Industry Relations Manager, Tourism Australia
Panel Discussion with John O’Sullivan- Managing Director, Tourism Australia, Penny Lion- Executive General Manager Events, Tourism Australia, Nicki Kenyon- General Manager of Marketing, Visit Victoria, Kristy Carstairs- Industry Relations Manager, Tourism Australia
3pm Close

Cost

Full day – VTIC Member (Essentials and above) $40, In the Loop Subscribers and Non-Members $70
Morning only – VTIC Visitor Economy Forum – VTIC Member (Essentials and above) $40, In the Loop Subscribers and Non-Members $70
Afternoon only – Tourism Australia Industry Briefing – FREE (registration required)

Members- please enter promotional code received via email when selecting number of tickets or contact the VTIC team on 03 8662 5425 to receive the code.

Getting there
MCEC is easily accessible by tram (96, 109 and 12) and train (Southern Cross Station), and discounted parking ($18.50) is available on the day at the Wilson Car Park underneath the Melbourne Exhibition Centre. The Clarendon Auditorium is best accessed via MCEC’s Clarendon Street entrance.

Questions?
Please contact the team on 03 8662 5425 or info@vtic.com.au

Our March “Spotlight on a Member” event will have you feeling on top of the world as you soar to all new heights above Melbourne’s bustling streets, radiant lights and busy harbours. Then take a drink on-board your cabin and take a relaxing 30-minute flight to get a bird eye view over our great city! Melbourne’s iconic star will light up for us!

Hosted by VTIC Member Melbourne Star, you will fly on the Southern Hemisphere’s only Giant Observation Wheel to observe the stunning 360-degree views of Melbourne’s cityscape and gardens.

Enjoy drinks at happy hour prices and canapés at the Star Departure Lounge overlooking Melbourne while connecting with industry colleagues.

VTIC Members please refer to the recent email for your promotional code to use to receive your FREE tickets.

Join us for our first Victorian Chamber presents: Business After Dark networking event for 2019 at Marvel Stadium’s newest function space Garden Gate. Boasting state-of-the-art design with a skyline view of the Melbourne CBD and a central bar that highlights an abundance of drink selections – this space is sure to impress!

As always, this event is your chance to network and connect with like-minded people and gain exclusive access to an iconic Melbourne venue while enjoying premium Victorian drinks and canapés.

Date and time:
Tuesday 12 February 2019
5:45pm-7:30pm

Venue:
Garden Gate Bar
Marvel Stadium
740 Bourke Street, Docklands

Bring your colleagues and friends, plenty of business cards and join us on Tuesday 12 February for a networking experience like no other.

Webinar topic to be advised closer to date.

Join us at Fast Forward Speed Networking sponsored by Joval Wine Group.

There’s no better way to grow your business, meet new leads and make new connections, all whilst having a great time, than taking part in our successful Networking event.

Join us on Wednesday 20 March and meet a huge bunch of like-minded individuals over two rounds of speed networking.

You won’t be locked into a long conversation with anyone as you only get two minutes to chat before moving onto the next business contact. So all you need is a brief, punchy narrative about why you are here and what makes your business great, and remember to swap business cards, of course!

After the formal networking rounds, you still have plenty of opportunity to continue the conversation with your new contacts over canapés and drinks.

To ensure we get a great mix of companies, we limit this event to only two people from each business.

So who’s coming from your organisation? Hurry – this event always sells out!

The positioning of Aboriginal tourism as an urban and accessible experience, both as a stand-alone experience and as an integral component within the broader tourism industry, may not always be straightforward. Tourism businesses face a unique set of cultural considerations in finding connection between tourism and the Aboriginal culture and community.

This workshop will provide you with some knowledge around Aboriginal culture in Victoria from a business perspective, enabling you to respectfully approach Aboriginal communities and organisations and craft an authentic Indigenous component to your event or experience.

When – Tuesday 26 March, 9am to 5pm

Venue – Holiday Inn Melbourne on Flinders