• Victoria Tourism Industry Council (VTIC)
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2019 VICTORIAN VISITOR INFORMATION SERVICES SUMMIT – 21-23 AUGUST, EILDON

TELLING YOUR STORY

The Victorian Visitor Information Services (VIS) Summit is the yearly meeting place for all VIS personnel, economic development staff and regional tourism bodies. Delving deep into the customer experience, the Summit program features professional development sessions, case study presentations, keynotes and opportunities to learn from others.

This year’s VIS Summit was held at the multi-award winning business venue, Holmesglen at Eildon, hosted by the Murrindindi Shire.

The beautiful surrounds of this area of Victoria were the setting for delegates to discover the diverse visitor experiences available in the region. Over the three days delegates explored how to manage the change and disruption affecting visitor servicing and how to promote their tourism story by engaging with the local community, wider stakeholders and visitors to the region in a meaningful way.

View the program. 

View photo gallery.

 

PRESENTATIONS

Engaging Employees During Change – Dr James Adonis

Visitor Servicing Toolkit Metrics Workshop – Dr Claire Ellis

 

Regional Partner

 

 

 

Summit Partners

 

 

 

Principal Wine Partner

 

 

 

Supporting Beverage Partner

 

 

 

 

Transport Partner

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