• Victoria Tourism Industry Council (VTIC)
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Are you making the most of your ReviewPro account?

05 /03/ 2020 Comments are Closed

Your business’ online reputation is a significant factor in attracting customers, and paying attention to what is being said on consumer review sites can strengthen all aspects of your business. All Quality Tourism Accredited Businesses and Star Rated properties receive a complimentary ReviewPro account as part of their accreditation. Tracy Hore, from Star Rated property Yering Gorge Cottages, explains how ReviewPro has helped identify where they are exceeding guests’ expectations and where they can improve the guest experience.


Your ReviewPro account can bring fantastic insights, including:

  • Increased guest satisfaction
  • Boosted rankings on TripAdvisor and other review sites
  • Leveraging your online reviews to increase revenue
  • Identifying which areas of your business are of highest concern to guests, and where you can achieve the greatest impact


The ReviewPro team has put together a dedicated tutorial to help accredited and Star Rated operators get the most of out your account here.

To find out more about the Quality Tourism Framework click here, or contact the team at accreditation@vtic.com.au

Grace Maynard

About the Author

Grace Maynard


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