• Victoria Tourism Industry Council (VTIC)
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Have you been impacted by the bushfires?

08 /01/ 2020 Comments are Closed

Emergency assistance payments and other non-financial support is available to people affected by the bushfires. 

At both the State and Federal levels, bushfire recovery authorities have been created with significant funding resources announced to support affected areas. 

Where to get help

For all incident and relief and recovery information, including both Victorian and Commonwealth Government assistance, please visit Emergency Victoria.

VTIC in partnership with the Victorian Chamber of Commerce and Industry is providing business assistance in a disaster declared area. For further details please click here.

Personal well-being

It is normal to feel anxious or physically, mentally and emotionally unwell after a distressing or frightening event.

Support is available to you and your family from Lifeline (13 11 14), Beyond Blue (1300 22 4636 or online chat) or at any of these services.

Financial support

A $10,000 small business bushfire support grant is available. These grants assist with the costs of maintaining businesses, including covering salaries, rent and utilities. To be eligible, small businesses and primary producers in Towong, East Gippsland and Alpine shires must have experienced a 40 per cent decline in revenue over a three-month period, compared to the previous year, as a result of the 2019/20 Victorian Bushfires. You may also be eligible under exceptional circumstances if you don’t meet this criteria. Click here to view the fact sheet.

There are also several other options for small businesses and primary producers who were directly affected by the bushfires, including:

  • $50,000 recovery grants for small businesses
  • $75,000 recovery grants for primary producers
  • Concessional loans of up to $500,000

You can apply for all grants you are eligible for – and you don’t have to wait for the outcome of one grant application to apply for another different grant.

Further information about financial assistance available to businesses, primary producers and individuals affected by the 2019-20 Victorian bushfires is available on the Bushfire Recovery Victoria website or 1800 560 760.

Workplace relations advice

Special provisions are available to employers whose business is disrupted by the bushfires. To find out about when an employer can stand an employee down, whether they need to be paid, and the difference between a stand down and a shutdown, and any workplace relations advice, please contact the Workplace Relations, Advice Line, on 03 8662 5442 or make an online inquiry.


The Insurance Council of Australia (ICA) has set up a national hotline (1800 734 621) for anyone with questions about their bushfire insurance, including helping to link them with their insurer if they have lost their documents.

Farm support

Landholders needing emergency fodder for livestock should contact the Victorian Farmers Federation (VFF) on 1300 882 833 between 9am and 5pm or email fodder@vff.org.au.


For all NSW related incident and relief and recovery information, please visit Emergency NSW and Rural Assistance Authority


About the Author


The peak body for Victoria's tourism and events industry, VTIC represents key industry associations and operators, with over 1400 members.



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