• Victoria Tourism Industry Council (VTIC)
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From the Chief Executive, Felicia Mariani

30 /08/ 2019 Comments are Closed

Last week, we delivered another remarkable event with the completion of our 2019 Victorian Visitor Information Services Summit at Holmesglen at Eildon. Aside from the fact that the venue was truly magical, the content, speakers and outcomes set a great foundation for building our future directions in visitor servicing.

While the sands are shifting in the territory of visitor servicing, one thing is clear – the need and importance for human engagement, endorsement and interaction is still very much a part of what’s required. We explored new ways to connect with our visitors to ensure they’re getting the most out of the destination, as well as innovative partnerships that can take our connections to new levels. If you missed the event this year, and you are involved in any way in servicing visitors in your destination, you need to make sure that you’re not absent next year.

Today is the closing date for submissions to the Regional Tourism Review. VTIC has completed a comprehensive analysis of the issues confronting the growth of the visitor economy in Regional Victoria, and will be sending our final submission to Government today.

I want to thank everyone that has contributed to this process, from the Working Group formed to those of you that completed our member survey and shared your thoughts in interviews and via email. We will be sharing our submission on the VTIC website once its been delivered and will be advocating strongly to Government for immediate and decisive action once the recommendations are finally accepted later in the year.

– Felicia

Felicia Mariani

About the Author

Felicia Mariani

Felicia brings to VTIC extensive experience across the public, private and Not-For-Profit sectors, most recently leading The Good Food Foundation and Jamie’s Ministry of Food. Felicia has previously been in executive and senior management roles at Tourism Victoria, Managing Director of the Australian Tourism Export Council and former CEO of Tourism Tasmania.

Events

september

25sep11:30 am4:00 pmVictorian Chamber Pitcher Partners Grand Final Lunch 201911:30 am - 4:00 pm AEST Melbourne Cricket Ground (MCG)

october

16oct6:00 pm8:00 pmSpotlight on a Member - Royal Botanic Gardens6:00 pm - 8:00 pm Royal Botanic Gardens

30oct4:30 pm6:30 pm2019 VTIC Annual General Meeting4:30 pm - 6:30 pm

november

13nov5:30 pm8:00 pmVictorian Chamber Fast Forward 2019 - Speed Networking5:30 pm - 8:00 pm AEST RACV City Club

13nov6:00 pm8:00 pmSpotlight on a Member - The Hotel School Melbourne6:00 pm - 8:00 pm The Hotel School Melbourne

28nov6:00 pm11:00 pm2019 RACV Victorian Tourism Awards6:00 pm - 11:00 pm AEST Melbourne Convention and Exhibition Centre

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