Shrine of Remembrance
The Shrine of Remembrance is Victoria’s pre-eminent memorial to the service and sacrifice of Australian men and women in times of war and peacekeeping. It is a building with a soul, featuring the stories of extraordinary people whose efforts and experiences helped shape our nation.
A Melbourne icon, the Shrine is consistently ranked among the nation’s leading visitor attractions. Major redevelopment now facilitates provision of enhanced exhibition, education and learning programs to over one-million people each year.
The Shrine is committed to excellence in all its interactions with visitors; this position is a key point of contact and as such the highest standards of customer service are essential.
We are dedicated to the values of integrity, loyalty, service, respect and inclusion. This position puts those values into action as a primary point of contact for many visitors; liaising with stakeholder groups, including our Friends, as well as a wide range of public enquiries by phone and email.
This position supports the wider Visitor Experience portfolio and requires exceptional administration and coordination skills, the ability to work as part of a large team, to be positive, adaptable, and committed to ongoing improvement.
This position will ideally suit a visitor focused person with exceptional administration, coordination, and interpersonal skills who is looking for a challenging and diverse role.
A copy of the position description is available at http://www.shrine.org.au/AboutUs/People/Employment For further information about this position please contact Anthony Langley on (03) 9661 8128. Applications addressing the Selection Criteria contained in the position description should be emailed to HRServices@shrine.org.au by 5pm, Tuesday 12 November 2019.