• Victoria Tourism Industry Council (VTIC)
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Conference & Events Sales Manager

14 /01/ 2019 Comments are Closed

Novotel Melbourne St Kilda

Are you a master in Human Connection? Can you foster relationships and use people’s stories to drive a truly incredible customer service experience? If so, we now have an opportunity for an experienced Conference & Events Sales Manager to join our amazing team here at Novotel Melbourne St Kilda.

Novotel St Kilda holds a commanding position in the St Kilda landscape, and we are looking for an events professional to drive the success of our conference and events department – ensuring we remain a firm local favourite for our guests dining and meeting needs. Our hotel offers 13 unique meeting and events spaces over 594m2 with banqueting capacity for up to 220 people.

Duties will include, but are not limited to:

  • Responsible for responding to client enquiries
  • Contacting clients to determine their meeting and event needs
  • Provide quotations for conference and events proposals covering venue, function, menu and accommodation costs ensuring revenue is maximized
  • Drive sales to ensure conversion targets are achieved and monitor success on a monthly basis
  • Sourcing new business, coordinating events and conferences
  • Liaising with the entire operations team to ensure high quality, impeccable service and experience is provided

To be successful in this role you will have a proven track record of performance, as well as:

  • Previous events sales experience including outbound calling and meeting established KPIs
  • Strong knowledge of Microsoft Office suite
  • Innovative approach to event planning, with a passion for guest service and a strong desire to exceed customer expectations
  • Excellent communication skills and professional telephone manner
  • Excellent attention to detail, strong administration and coordination skills
  • Experience with OPERA system is desirable.

In return we offer some great benefits including global accommodation discounts, access to some amazing learning and development opportunities plus the ability to grow your career with Australia’s largest hospitality employer.

To apply for this job please visit jobsataccor.com.au.

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