The Melbourne Tourism Leadership Program (MTLP) is a ground-breaking professional development program giving people with a demonstrated interest in tourism an opportunity to grow as leaders within the industry.
MTLP is an exclusive leadership program limited to 25 participants each year. The participants represent a broad range of business including; government departments, local councils, regional tourism boards, hotels, attractions, transport, tour operators, consultants, hospitality and small businesses.
In 2012 and 2016, MTLP won the RACV Victorian Tourism Award for Best Training and Education Program, and most recently, in 2017, the program won silver for the same category.
The vision of MTLP is to continue to develop leaders from across the visitor industry who have the passion and drive to provide ongoing leadership for Melbourne and Victoria. The primary focus is on giving people the emotional intelligence tools they need to be more effective leaders.
Individuals who are committed to their personal growth and are prepared to be challenged. Applicants must have the passion and drive to provide ongoing leadership for Melbourne and Victoria’s visitor economy.
Mel Neil is an Australian positive psychology practitioner and consultant. She designs and delivers custom emotional intelligence and strengths based leadership and performance programs for public and private sector clients. As a credentialed trainer in leading emotional intelligence and positive psychology assessment instruments, Mel also provides certified training, course facilitation and coaching.
Mel’s innovative programs are recognised by peak bodies both domestically and internationally. She co-designed the first Australian Government accredited Diploma of Positive Psychology which is now delivered in the United Kingdom, Canada and New Zealand. She also co-designed and continues to facilitate the Award Winning Melbourne Tourism Leadership Program.
The uniting theme of Mel’s work is her desire to empower and facilitate the success of individuals and communities. This objective drives the astute application of her positive psychology research, knowledge and skills to teach both leaders and teams how to increase personal, business and collective well-being.
Participants will engage in:
Program Cost for 2020: $3,650 ex GST
Payment plans may be available.
Professional development is integral for the upskilling and retention of your best staff, so it’s important that employers can see the tangible and intangible benefits of a leadership course like the Melbourne Tourism Leadership Program (MTLP). Based on the feedback from Graduates, here are the top ways MTLP can be of benefit to your business:
Values are the guiding principles by which we live our lives, affecting our decision making ability. Everyone has a set of values, but have you ever identified what those are? From the first workshop, participants recognise their values, how they are led by their values and how their values impact their leadership capabilities. This gives participants a valuable navigation system allowing them to live by the values that serve them best. Being aware of one’s values can help:
Participants learn to cultivate a positive leadership through communication, relationships and by creating a positive environment. This improves performance including increased productivity, higher employee morale and a healthier workplace culture. A positive leadership also eliminates barriers; resolves problems and builds strong workplace relationships.
Over the course of MTLP a lot of time is spent with fellow participants from across the tourism, hospitality and local government industries. Knowledge, thoughts and ideas are communicated and discussed giving each participant shared experiences with their classmates.
With the Program limited to 25 participants each year – drawn from across Greater Melbourne and regional Victoria – MTLP’s graduate network has now over 200 leaders. After graduating, the 2019 alumni will continue to be provided with networking opportunities with their classmates and previous years’ participants.
Participants stated a better understanding of other people and their emotions as a key outcome of the program. The tools explored throughout MTLP equip participants with the confidence to understand and lead those around them and increase their compassion. Participants are strongly encouraged to share their MTLP learnings with colleagues so the benefits have a wide reach in any team.
According to past participants and their employers, MTLP results in an increased focus and ability to drive and take on larger and more complex projects. A better understanding of Melbourne’s visitor industry ensures a greater focus on the visitor experience with more emotionally aware leaders being able to manage a variety of situations and make better decisions for themselves and their business.
Having identified and understood values, increased effectiveness, gained a strong network and having the confidence to better lead others, a greater sense of purpose results. The final workshop covers goal setting, and with all the knowledge gained in mind, participants are able to go forward assured in their abilities, ready to lead and influence the industry. .
Adeline Keh Business Events Victoria
Andrew Baber Federation Square
Andrew Whalan RACV Cape Schanck Resort
Apple Leung Global Ballooning Australia
Arina Kruglyakova Melbourne Star Observation Wheel
Ben Ribeiro City of Melbourne
Carla Garner Tourism Greater Geelong & The Bellarine
Eddie Wilson Tourism North East
Emma McDowell Saxton Speakers Bureau
Fan Yang Leisure and Tourism Solutions
Jason Balkin Melbourne Convention Bureau
Jason Palmer SEA LIFE Melbourne
Jessica Warburton Pioneer Settlements/Swan Hill Rural City Council
Jo Birley Great Ocean Road Regional Tourism
Lauren Bruce Victorian Department of Transport
Lisa Logan Diana Alpine Lodge
Madeleine Sawyer Caravan Industry Association of Australia
Natalie Babic Puffing Billy Railway
Natasha Bassett Commonwealth Golf Club
Pauleen Boulton Destination Phillip Island
Renee Scrayen Searoad Ferries
Sarah Breheny Visit Victoria
Serena Miszkowski Pt Leo Estate
Varun Sachdeva Gumbuya World
Yvonne Wang Phillip Island Nature Parks
LAUNCH: Thursday 13 February 2020, 8.30am – 10.30am
OPENING RESIDENTIAL: Thursday 5 & Friday 6 March 2020
WORKSHOP 1: Friday 3 April 2020
WORKSHOP 2: Friday 1 May 2020
WORKSHOP 3: Friday 29 May 2020
MIDDLE RESIDENTIAL: Thursday 25 & Friday 26 June 2020
WORKSHOP 4: Friday 14 August 2020
WORKSHOP 5: Friday 11 September 2020
CLOSING RESIDENTIAL: Thursday 8 & Friday 9 October 2020
GRADUATION: Thursday 22 October, 6pm – 8.30pm
Venues of all workshops, residentials, launch and graduation are to be confirmed prior to the commencement of the program.
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