VTIC offers a range of business tools and links to information that can assist you to operate and manage your tourism business more efficiently and improve your service delivery and profitability.
Tools & Templates, Awards & Manuals (Members Only)
Our online Membership Resources are hosted and managed through our partnership with the Victorian Chamber of Commerce and Industry (Victorian Chamber)
Every VTIC member has an online account created when they join. Log in now >
These resources includes:
- Tools and Templates
Our comprehensive library of plain language business fact sheets and easy to customise templates designed to save you time.
Visit the Tools and Templates Library >
Access to modern awards, plus update emails to let you know about changes and what you need to do.
Visit the Modern Awards Library >
- Business Manuals
Detailed coverage of essential workplace topics including the Human Resources Manual, OHS Manual, Tax Manual for Payroll Administrators and Register of Injuries (hard copy only).
Visit the Business Manuals Library >
Quality Tourism Framework – Accreditation (QTF)
Because there are few barriers to starting up a business in the tourism industry it is essential for the industry to have a benchmarking tool. The QTF ensures that a commitment to professionalism and good business practice is applied. The QTF is essentially a set of standards that have been established by and for the tourism industry covering good business practice and customer service. This means when you visit an quality tourism accredited business you are entitled to expect professional service in a well-managed and safe environment.
The Quality Tourism Framework (QTF) is a national online business development program based on Quality Assurance principles.
Visit the QTF Victoria page at VTIC to find out more