The state’s tourism industry body has successfully led a charge of its members to have major hostel booking service Hostelworld overturn proposed changes to contract terms that would have been detrimental to the tourism and events industry.
The Victoria Tourism Industry Council (VTIC) argued against the proposed changes which would have limited operator autonomy and control over stock and branding.
VTIC Chief Executive Dianne Smith says, “We were most concerned that Hostelworld did not consult with the industry prior to proposing the changes which would have made it very difficult for many operators to continue to offer their services.”
Hostelworld issued a statement which said it had reviewed the feedback it had received from various operators all over the world and modified the contracts in question accordingly.
Many Victorian tourism operators had previously held off signing the new contractual agreement until further clarification on several points could be made.
“It’s great to see the Victorian tourism and events industries stand up for themselves and their right to have the access to deliver quality services. VTIC was delighted to be involved in the issue,” says Ms Smith.