• Victoria Tourism Industry Council (VTIC)
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2019 Business Excellence Workshop with a Twist – Inverloch

may, 2019

17may11:00 am2:00 pm2019 Business Excellence Workshop with a Twist - Inverloch11:00 am - 2:00 pm RACV Inverloch Resort

Event Details

Friday 17 May

We are pleased to say that, this year, Victoria Tourism Industry Council (VTIC) will be partnering with the Tourism Events & the Visitor Economy (TEVE) Branch of State Government to present a new twist to our workshop series.  Designed inform you on how to get the most out of the resources and programs that are available, this year’s Business Excellence sessions will deliver valuable insights to give you an edge in your engagement strategies with customers.

Topics we will be exploring….

  1. Who is VTIC and why should I get connected?….. An overview of VTIC, what we do on behalf of the industry and how this      can benefit your business.
  2. How you can achieve business excellence through the 2019 RACV Victorian Tourism Awards ….Discover how entering the Victorian Tourism Awards can help you in driving excellence throughout your business.
  3. Who is TEVE and how can I benefit from their expertise and services? ….Learn about the resources and tools that are available to you through this division of government that can help your business thrive.
  4. Understanding the effect of digital disruption ….Denise Ulbrick from TEVE will do a very special presentation on how the introduction of new technologies has disrupted – and will continue to disrupt – the tourism industry in many ways. It has changed the way operators target travellers, it has challenged existing service offerings and is forcing a re-imagining of the visitor experience and end-to-end visitor journey.

This will not be not be your average workshop and will provide valuable marketing intelligence for your business as well as understanding how to compete effectively for a state – and even a national – tourism award.

Book in early for this special event as space will be limited.





(Friday) 11:00 am - 2:00 pm


RACV Inverloch Resort

70 Cape Paterson-Inverloch Rd


Victoria Tourism Industry Councilinfo@vtic.com.au