• Victoria Tourism Industry Council (VTIC)
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Destination Melbourne presents: Visitor Servicing- a State of Mind!

march, 2017

29mar9:00 am12:30 pmDestination Melbourne presents: Visitor Servicing- a State of Mind!9:00 am - 12:30 pm Crowne Plaza Melbourne

Event Details

What actually happens when a customer has a bad experience, and how can we turn things around to really meet their needs, as well as those of the business?

With Positive Psychologist Mel Neil, this workshop will help you to skill up your front line people, and turn them into the creative solution experts who will help your business thrive in a competitive space.

> Find out more


(Wednesday) 9:00 am - 12:30 pm


Crowne Plaza Melbourne

1-5 Spencer Street, Melbourne


Destination Melbourneinfo@destination.melbourne